Quality is at the absolute core of our business as we recognise the importance of protecting the brand's reputation printed on every one of our products.
After 14 years of repeated audits, technology & process enhancements and investment in R&D we are confident that we are working with the top suppliers. In order to maintain this high standard we have pioneered a twin track Quality Assurance process. Our Far East component providers undertake an extensive QA check from raw material to assembly. These are tailored to the product line, for example all batteries used in our Power Banks undergo stringent charging and discharging tests.
Unlike many other suppliers we then undertake a further 8 point QA process in the UK on all orders before despatch. Rather than using third party printers we finish a large proportion of our orders in the UK which enables us to keep a close eye on the quality of the finish, and we will only dispatch when we are totally satisfied.
We supply full warranties on all products: 10 years for USB memory sticks and 2 years for all other products. We can provide RoHS compliance, EC compliance and FCC compliance certificates if required.