Buyer Beware – Promotional USB Memory Stick Scams are Rife

It’s not quite made it onto Rogue Traders just yet but you do wonder how long it will take before the scams that are rife in this sector are exposed to a broader audience than we can achieve on our blog site.

The problem for anyone buying USB memory sticks is that it’s relatively easy to mislead and to end up buying rubbish. The big problem is that on the outside a fake USB stick can look genuine BUT it’s what under the skin of a USB stick that really matters and not how good they look on the outside. You can’t even trust the brands printed on the outside of the USB sticks because these are easy to fake to!

The Chinese factories will produce any shape of USB you want and print any logo on them – rarely are questions asked about who owns the brand, if there is permission to use the brand and so on. Consequently if you wanted to buy USB flash drives that look exactly like say a Kingston Flash Drive then no problem – how many do you want tends to be the only question asked and then it’s just a question of how much (or little) you want to spend on the internal components!

The fakes might look like the real thing but when used don’t be surprised to discover that the claimed 16GB flash drive only contains 4GB of flash memory. When you plug it in and check the properties of the flash drive it might look like a 16GB but the try and load 16GB of data onto it. If you have bought a 4GB USB drive that has been “masked” to look like a 16GB then when you load more than 4GB of data onto the drive you’ll get a “disk full” error message. Masking is a common problem and because very few people know they have an issue until they’ve been using the sticks the scammers often get away with it.

The other common issue with fakes is their build quality and data transfer speeds. Most fakes use cheap, grade “B” flash memory components many of which will be recycled. As you can image the problem with these components is that they have a high probability of failure and they typically have slow read/write speeds.

Promotional USB flash drives are sold to companies, school and universities in their millions every year and whilst they are ordered from local suppliers pretty much every USB memory sticks will have been manufactured to order and flown in from China.

Pressure to reduce prices and win business has seen some unscrupulous local suppliers of branded USB memory sticks supply “masked” sticks and pass them off as drives of a higher capacity. The only way to be sure that you are getting what you are paying for is to load one of the USB memory sticks to the limit and check that you can load 4GB of data onto a 4GB USB Memory Stick. You’re never going to get access to 100% of a 4GB drive because some of the capacity is used to manage the way the USB stores its data but you should be able to use around 95% of a 4GB drive.

We strongly recommend that you buy from a known and trusted local supply. Ideally choose a company that has been around for a good number of years and who are not going to disappear overnight. You want to buy from a company that is financially stable and is going to be there stand behind any guarantee that’s on offer. A 10 year guarantee is only any good if the company is still around to claim against it!

If you buy from direct from China and pay up-front (as you will have to) then you open up a whole additional set of risks/issue. Only an option for the brave or the foolhardy.

 

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