A USB memory stick recovered by Police in Brighton in February this year contained the personal details of 13,000 Barclays customers. The information which included names, date of birth, addresses and in some cases employment details and NI numbers is thought to have been in the hands of fraudsters for around 7 years!
It’s unclear exactly how the data was originally taken but Barclays, who are clearly embarrassed by this further breach, have acted swiftly and contacted all of the impacted customers and proactively offered them each £250 in compensation.
A Barclays spokesman said: ‘This is not a new theft of data from Barclays. Every indication is that the data here was part of the same theft of data that was reported last year, relating to data stolen in 2008. It is simply a separate USB data stick that was not received at that point in time and was recently discovered by the police.”
They go on to add: ‘‘We are asking each customer to call if they feel their individual circumstances warrant different compensation, especially if they believe that they had a fraudulent event at any point since this data was stolen.”
To be clear it is not believed Barclays stored the data on the USB stick in the first place. It was more likely copied onto the stick by the original fraudsters but the whole episode does once again highlight just how easily stolen data can be distributed.
Most of the USB sticks we supply are used as part of simple brand development or marketing campaigns and as such any information stored (or pre-loaded) onto them is unlikely to be sensitive. If you do plan to distribute any USB sticks that you buy from us with confidential data on then we strongly recommend that you ask about the range of encrypted and password protected USB sticks that we offer.
Encrypted and password protected flash drives will cost a little more but this small extra cost is tiny when compared to potential compensation payouts. The compensation that Barclays have offered each of the 13,000 customers whose data was found on the USB stick by police in Brighton compensation will total £3.25 million! Ouch!
Better still don’t use USB sticks to distribute customer confidential data on in the first place. That might sound strange coming from a USB stick supplier but it’s not in our interests to see a popular promotional giveaway “demonised” by the actions of a few people who should know better.