Mobile network giant EE have today recalled all of their remaining branded Power Bars in circulation.They had previously recalled approx. 500k of the portable smartphone chargers due to safety fears following reports that a device had exploded. When you consider the press coverage the exploding charger generated, it is not surprising that EE have decided to err on the side of caution and take the risk to their customers and reputation out of the equation.
But this does raise a question to those purchasing battery powered devices- how do you know they are safe? After all, EE are not the first big company to announce a major recall this week. Online retail giant Amazon told customers who had recently purchased hoverboards – the must have Christmas gift for 2015- to “throw them out” after fears they pose a fire risk.
Here at USB2U, the safety and reputation of our customers is paramount and we want to reassure you that when it comes to battery powered devices and technology – we are the experts. As such, we have put together the Top 5 Questions to ask your Power Bank Supplier before you order:
- Are the Power Banks put through an Aging Test?
Here at USB2U – the answer is YES. Each and every one of our Power Banks are 100% tested in our factory. We have over 3000 individual sockets and each device is fully charged, discharged and partially recharged again before delivery so we can be confident that if there were to be any issues with the power banks, they would be found in a controlled environment; i.e. the safety of our own four walls.
- Are the Power Banks ECT and ROHS compliant?
All reputable Power Bank suppliers should be able to supply proof of their battery powered devices being fully compliant and tested. USB2U can supply copies of these (as well as MSDS reports required for overseas shipping) on request.
- What other tests are carried out and do they offer a warranty?
We also conduct a number of other crucial QC tests including a splash test and drop test to name but a few. All USB2U Power Banks are supplied with a 2 year warranty.
- Do they use the best quality components available?
Power Banks may look the same from the outside, but underneath a cocktail of components could be used. USB2U only use the best quality battery cells and importantly motherboards, which come as standard with overcharging and over voltage protection (input and output). Cheap motherboards do not offer this and you should steer clear of cheap Power Banks for yours and your customer’s mutual protection. If it sounds too good to be true, it probably is.
- Do they offer a Branded Power Bank with Thermal protection?
The Pixel Power Bank (exclusive to USB2U) comes with a unique feature to cut off power to the device if it overheats. The ‘Thermal Controller’ can detect the temperature the device is working at and if the core temperature exceeds 60 °C it shuts off the connection immediately.
Once you have asked your supplier these questions, you can be confident that they are a reputable company with all of the relevant safety checks in place. If you have any further questions regarding the safety of our power banks, please don’t hesitate to contact your account manager who will be happy to help.